Pavilions Visitor Parking Case Study
Pavilions is a large residential community of 705 apartments. VPS manages 25 visitor parking bays through its resident booking platform, automated bollards and real-time monitoring.
Despite the scale of the community, measured visitor parking usage averages around 40% of available VPS-managed capacity, demonstrating how controlled visitor parking can provide reliable access without every bay being occupied continuously.
The Visitor Parking Challenge
Pavilions is a large residential community, so the key challenge was making sure genuine visitors could reliably access parking while giving Building Management better control over how the bays were being used.
With hundreds of apartments sharing a limited number of visitor spaces, unmanaged parking can quickly lead to resident misuse, overstays and disputes over availability.
VPS was introduced to create a controlled booking process, protect the visitor bays physically and give management clear visibility of parking activity.
The VPS Solution
VPS introduced a controlled visitor parking system across 25 managed bays using resident booking software, automated bollards and real-time monitoring.
Residents can book parking for genuine visitors within the rules set by Building Management, while the bollards physically protect the allocated VPS bays from unauthorised use.
The site also retains 12 open visitor bays, providing a practical mix of controlled and open parking while giving residents additional overflow capacity during busier periods.
The platform gives Building Management visibility over bookings, overstays, unauthorised activity and overall visitor parking demand without relying on manual checks alone.
Pavilions provides a useful example of visitor parking demand at scale. Across a residential community of 705 apartments, the 25 VPS-managed visitor bays averaged approximately 36% utilisation across the period shown, with peak daily demand reaching 95%.
What the Data Shows
Across the period shown, average daily visitor parking capacity used was approximately 36%, or around 40% in practical terms. This demonstrates that even across a large residential community of 705 apartments, 25 VPS-managed visitor bays were able to service demand effectively, with peak demand only occasionally approaching full capacity.
Pavilions now has a controlled visitor parking system that gives residents reliable access to genuine visitor bays while giving Building Management clear oversight of bookings and parking activity.
The utilisation data shows that the 25 VPS-managed bays are servicing a very large residential community without being continuously full, supporting a practical hybrid model where managed bays can coexist with a smaller number of open visitor spaces.
The Result
Pavilions demonstrates that a large residential community does not necessarily need every visitor bay to be controlled. The building operates with 25 VPS-managed bays and 12 open visitor bays, creating a practical hybrid model that combines guaranteed, bookable parking with flexible overflow capacity.
Key Takeaway
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